Returns & Exchanges at BUWUS
We want you to love your beauty routine; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure that products are unopened and in their original packaging to qualify for a return.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the products in their original box, ensuring all protective seals are intact to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from your email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned beauty products, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing